Training for any dental team. Anytime. Anywhere.

Exciting News:
Front Office Rocks is now part of UptimeHealth!

Develop your dental team's ability to grow your practice with even more relevant, on-demand courses and expanded resources.

Discover What's New

What we do at Front Office Rocks

Over 500
on-demand training videos
Thousands
of happy dental practice clients
15+ years
of training dental teams
Collaborate
and learn with other members of our community

Front Office Rocks goes beyond consultancy

The availability of our online courses and community empowers you to consistently enhance your workplace and culture — all without you ever having to leave the office.

Attract
Create a workplace culture that attracts
When you empower your staff with the tools to perform well, you inspire them to work harder and stay longer in your practice.
Develop
Close the back door
Train your team to follow protocols and deliver a stellar patient experience so bookings don’t slip out the back door of your practice.
Drive
Get into the driver's seat
With the front office team managing your practice, you can stop stressing about the business and start focusing on dentistry.

Check out some of our most popular courses:

Receptionist & Telephone Skills
This course highlights the immense significance of telephone interactions and provides you with the tools you need to excel in this essential aspect of patient care.
Productive Scheduling
This course will empower your team with the knowledge and skills to proactively build and manage a successful schedule, leading to happier patients, a more satisfied dental team, and control over day-to-day operations.
Recare, Reactivation & Closing the Back Door
This course will help you identify the underlying causes of your broken systems and poor customer service and give your team the skills and strategies to rectify it.
Patient Financials & Insurance
This course is designed for dental professionals, particularly Financial Coordinators and those working with patient accounts, who play a crucial role in ensuring a positive financial journey for patients.
Office Culture & Making It Great
This course looks at what factors contribute to a great office culture and addresses aspects of patient interaction that every team member encounters in their role.
Marketing Your Dental Practice
This course covers all aspects of dental marketing, including both internal and external strategies, to help you maximize your practice’s visibility and success.

Relevant, engaging resources your team can turn to again and again

Front Office Rocks offers relevant training for your team’s individual roles. Our videos focus on building consummate professionalism with practical tips for the day-to-day realities (and hardships!) of managing a dental practice.
Designed by dental professionals with experience managing dental practices, our videos are engaging and relatable. Packed with valuable tips for improving your practice, they provide honest, no-nonsense advice.

Annual Membership
Save $989 when you pay yearly! Renewed annually.
Sign up now
^$1999per year
Monthly Membership
Pay per month, no commitment. Renewed monthly.
Sign up now
^$249per month

Powerful office team development in a simple, one-price membership

No matter which option you select, your team gains access to:

All training modules, with supporting documents, quizzes, and history of completion
All training documents, policies, and articles to help support your dental office training and growth
A members-only community with other like-minded dental teams to share, learn, and collaborate with about specific topics
Laura Nelson and the Front Office Rocks team, in a community focused on training and growth for you and your dental staff

Ready to drive your practice to the level of success you dreamed of? Sign up now.

Training that is relevant to your dental practice.

Front Office Rocks is the authority on dental team training. Membership gives you unlimited access to 500+ video courses that cover any question your team may have with expert solutions and practical advice.

No matter the issue, our library has the answer. We cover topics like:

Receptionist and Telephone Skills
Treatment and Case Presentation Skills
Team Communication and Customer Service
Recare, Reactivation and Closing the Back Door
Patient Financials and Insurance
Productive Scheduling
Office Culture and Making It Great
Dental Assistant Skill Building
Dental Hygienist Skill Building
Dentist and Office Manager Skill Building
Marketing Your Dental Practice

The Front Office Rocks App

Convenient access: Our app provides easy and convenient access to all training content, community discussions, and conversations from the convenience of your phone.
Enhanced engagement: With our app, you can actively participate in the training community, engage in discussions, and stay up-to-date with the latest content, ensuring a more immersive and engaging learning experience.
On-the-go learning: Our app enables you to access training materials and engage with the community anytime, anywhere, allowing you to make the most of your time and learn on-the-go.

Kind words from our clients

Thousands of happy dental practices have trusted Front Office Rocks to develop their teams.

You guys were amazing!!!! I hired someone who knew absolutely nothing about dentistry, teeth, or insurance and you turned her into a rock-star. She watched your videos diligently, did well on all of the quizzes and re-watched many once she became a little more familiar with the office. I cannot thank you enough and I have already recommended your service to other people.

Have attended many lectures by Front Office Rocks and speaker Laura Nelson is amazing. She is a very informative, knowledgeable and engaging speaker, who knows the ins and outs of being an office manager and the struggles we all face on a daily basis. I have watched her videos and webinars which has help train our staff, doctor and myself on office policies, customer service and patient communication that is lacking in many dental offices and which can be easily implemented.

Part of my team attended the Los Angeles session today and I find myself inspired and motivated to implement new ideas and systems into our practice. Laura is funny down to earth and gifted in her area of expertise. Every topic was applicable to our goal of wanting to grow our practice and provide an exceptional dental experience for our patients. The presentation was engaging and I found myself wishing for more time with her. I really can’t recommend it enough.

I have been using FOR for about a month now. It was highly recommended by a colleague and they were right. The system has been allowing me to update my office procedures and protocols and then train my team around them. Things are beginning to “flow” so much better at the office now. Thanks to Laura and her team!

Best training we have ever participated in! Staff loves that they can work on sessions at their own pace. Have used webinars as fodder for many wonderful staff meetings.

Highly recommend FOR! Virtual training doesn’t get any better than this!!

Amazing training! Would highly recommend her online material or her in-person training. All is a must!

Laura is the best! I’ve known her as a Front Office Rocks user, and as a fellow speaker for Practice on Fire. Her presentation was a huge hit with our attendees. They loved her material of course, but more importantly her passion and energy. My team loves using her videos for training, and we are all excited to see what FORx comes up with in the future!

Front Office Rocks customer smiling and holding a Front Office Rocks coffee mug

Patient-centered training, available 24/7

Exclusive access to our member community

Practical, relevant training for specific job roles

Live training sessions with Laura Nelson & team

Deliver an outstanding patient experience

Elevate your learning outcomes with online training, surpassing seminars in effectiveness. Your team can access the training they need at any time and learn more from every course.

When your dental team receives consistent development, they can deliver the polished patient experience that keeps your schedule full and your patients smiling.

See Laura Nelson live

Front Office Rocks founder Laura Nelson, BS, MS, FAADOM, knows practice management because she’s lived it. She’s a Front Office Manager with direct knowledge of the day-to-day realities of creating a patient-centered culture that benefits your dental practice.

Laura is a master at managing and empowering team members. Using her unique style and interactive delivery methods, Laura offers real-world principles and practical ideas that can be implemented easily and immediately in any office.

She delivers her concepts with enthusiasm, proficiency, humor and stories that attendees can personally relate to and leave excited to apply what they’ve learned to their own practice.

Laura has started and managed two million-dollar practices. She has advanced education in management and organizational development. She’s trained thousands of dental professionals worldwide.

Now, Laura shares her industry-leading approach to virtual dental training in dental professional speaking events across the US and Canada.

Book Laura for your live event

Laura Nelson standing on a bridge with trees in the background

Laura Nelson speaking at a dental conference

Upcoming events

New Orleans
ADA SmileCon
Kelowna, British Columbia
Thompson Okanagan Dental Society
Jacksonville, FL
Jacksonville AADOM Chapter Event
Lansing, Michigan
Michigan Dental Association Meeting

The training your team wants, the experience your patients deserve

Ready to revolutionize your dental staff into a capable, practice-growing team?

Exciting News:Front Office Rocks is now part of UptimeHealth!

What we do at Front Office Rocks

Front Office Rocks goes beyond consultancy

Attract

Develop

Drive

Check out some of our most popular courses:

Receptionist & Telephone Skills

Productive Scheduling

Recare, Reactivation & Closing the Back Door

Patient Financials & Insurance

Office Culture & Making It Great

Marketing Your Dental Practice