Latest From Laura

Read the latest news & tips from Laura on how to improve your Dental Practice

 

What Would Laura Do First

What Would Laura Do First

What Would Laura Do First? I have been an office manager during the good times and the bad times, and I can tell you that we always come out of it.

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Webinar Replay: The Golden Ticket is in Reactivation

Webinar Replay: The Golden Ticket is in Reactivation

Join Laura Hatch and Cory from Callforce for the replay of our recent joint webinar, The Golden Ticket is in Reactivation. Just because the patient has not been in for an appointment in the past 18 months does not mean they have left your practice, reactivation is a great way to generate “new patients”.

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How to Grow Your Practice in 2018

How to Grow Your Practice in 2018

To ensure that 2018 is the best year ever, we spoke with some of the top minds in the dental industry about practice growth. In the following pages, you’ll find their guaranteed methods on how to increase your practice’s revenue, all while keeping yourself, your team, and your patients happy and healthy.

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3 Ways to Become a Proactive Practice

3 Ways to Become a Proactive Practice

By Laura Hatch and DrBicuspid.com, contributing writer January 11, 2018 -- In the debut of a new column, Laura Hatch, founder and owner of Front Office Rocks, analyzes problems common in dental practices and offers practical steps you can implement to either fix these...

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Why Your Office Should Consider a Membership Club

Why Your Office Should Consider a Membership Club

The most frustrating phone call dental offices receive regularly is the patient who calls to tell the office they no longer have dental insurance and they need to cancel their cleaning appointment. It is trying because it results in an opening in our schedule but is...

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Can a Specialty Dentist Stand Out?

Can a Specialty Dentist Stand Out?

There is a special relationship between general and specialty dentistry. In many cases, specialists depend heavily on the referrals they receive from general dentists and it makes sense that they spend a significant amount of time and thought trying to figure out how...

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Will Social Media Get Your Office New Patients? No!

Will Social Media Get Your Office New Patients? No!

This may get me in trouble with the marketing gurus I know and respect. For that, I am sorry (sort of). I think any dental office that focuses their attention on social media to get new patients will be sorely disappointed. Before the marketing masterminds get too...

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Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. We’ve created these focused courses for you, the Dental Professional! No contracts or subscriptions.

NOW AVAILABLE! 

We love our premade customizable documents, policies, and checklists. Use these in addition to our training modules to improve the flow in your office. 

Document Library

Looking for more support? Our coach led training was curated to train your team for you.

View our coach led training options here. 

Our monthly membership is $249 per month for up to 20 team members and includes access to over 250 training videos and our document resources library!

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Our annual membership is $2,799 per year for up to 20 team members and includes every course, module, and resource on our site!

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Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

Schedule Your Training Assessment

 

Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

Yes, Please!

With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.

786-244-3031

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We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

We’re here to help your team overcome obstacles and find ways to improve! 
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