We are currently experiencing technical issues with our phone systems. We are in the process of upgrading our systems. Please feel free to reach out via the Chat option or email us at [email protected] for assistance if needed, or you can leave a voicemail at 866-861-8819. We thank you for your patience and understanding as we work to improve our contact platform.

Contact Us

Hey there! Got a question for us? Fill out our contact form or give us a call on the number below. We’re always happy to help! One of our friendly staff will get right back to you as soon as possible.

Address

55 Court St, Flr 2, Boston MA 02108

Book With Us

Want to learn more about Front Office Rocks? We are excited to show you around Front Office Rocks. Let us know more about what you are wanting to see and we will show you around.

Frequently asked questions

Got a quick question about our services? We’ve put together our most commonly asked questions to help you find the answer to your query. If you’re still unsure, don’t hesitate to get in touch with our helpful team!

    How often do you recommend my team do training videos?

    It is our recommendation that new employees are given 1 hour a day to focus on training away from the business of the office and 1 hour a week for existing employees. Continual training and cross-training is key to developing your team and building an amazing dental office.

    Are the courses self-paced or instructor-led?

    These courses are self-paced and can be done anytime that works for you or your team members.

    How many team members can I train under 1 account?

    You can train up to 20 team members under 1 account and you can sign up for more than one location.  If you have a larger multi-location practice, feel free to reach out to us at [email protected] or in the chat and we can discuss DSO pricing for your group.

    Can I book Laura to speak at my practice?

    Laura does accept private bookings on a very limited basis and based on availability. Scheduling is prioritized to Front Office Rocks Coaching Clients and available on a first come, first serve basis. To learn more reach out to us at [email protected] today.

    Whom do I contact for technical support?

    The best way to reach out to our team for support is to use the Live Chat bubble on the bottom right-hand corner of our website.

    When reaching out to our team for support, please include your name and email address so we can quickly locate your account.

    Please include the specific details of the issue you are encountering, including your browser type and settings, the error you are experiencing, and the clicks you made and/or steps you took that led to the error. This will help us more quickly troubleshoot your problem.

    Does Front Office Rocks or Laura offer in-office training or consulting?

    Laura does offer coaching and will come and speak to your team in person. Laura developed Front Office Rocks to be the ultimate web-based resource for all your training needs, but she also recognizes that some teams need additional support. This is where in-person coaching is helpful. If you are interested in our coaching program, please contact Christy Claywell at [email protected].