Phone Systems Down!
We are currently experiencing technical issues with our phone systems voicemail options. We are working on getting this resolved ASAP. Please feel free to reach out via the Chat option or email us at [email protected] for assistance if needed.
877-761-7625(ROCK) still not allowing voice mails.

FFS Customer Service Podcast with Laura Hatch

Listen in on Laura’s recent interview with Drew Burns on The FFS Dentist Podcast to learn more about providing exceptional customer service and the ultimate patient experience at your fee for service dental practice.

My name is Drew Burns and I am a part of a small group of dentists that believe something crazy. We believe that the standard of care is just not good enough, we demand the best of ourselves and for our patients. We believe that the best way, No, the only way to practice dentistry is on our own terms.

If you asked the dental consultants or the corporate CEO’s, they would tell you that what we are doing is not smart, that fee for service dentistry is dead and the golden age of dentistry is over. While others focus on profit first, we focus on the patient first, yet, our offices are some of the most profitable in the entire country because we invest in ourselves and we are doing things right!

Laura Nelson

Laura Nelson, BS, MS, FAADOM is the founder and driving force behind Front Office Rocks, and the leading provider of on-demand virtual training and resources for dental practices.