[Infographic] 12 Key Steps to Hiring Rock Star Employees

Most dentists and dental office managers know that hiring and retaining great employees is the key to success for any dental office. But exactly how to make that happen is a mystery…or is it?

When it comes to building a team of rock star employees, there is one thing will either harm or help your hiring process: how you prioritize dental experience in hiring.

Our 12 Key Steps to Hiring Rock Star Employees Infographic is here to provide you with a no-nonsense guide to hiring rock star employees!

[Infographic] 12 Key Steps to Hiring Rock Star Employees

You’re currently logged out or not yet a member! You must be logged in with an active membership to view this Infographic.

12 Key Steps to Hiring Rock Star Employees Infographic

Explore how to:

  1. clearly communicate what type of candidates you want to attract.
  2. sell your new rock star candidates on the position.
  3. prioritize candidates who follow directions.
  4. review resumes without mercy.
  5. remember the mantra—“location, location, location.”
  6. pay attention to red flags that can come up in the hiring process.
  7. rule them out with the trusty voicemail test.
  8. use actual phone interactions to substantially narrow your search.
  9. get relevant feedback about the rock star candidate from your front desk team.
  10. get face to face with the candidate and trust your gut.
  11. evaluate the verbal interview and how well the candidate responds to questions.
  12. honestly evaluate the fit.

How many perfect candidates do you imagine are scanning ads for dental jobs?

If you guessed somewhere between zero and few, you are right. Managers make the mistake of writing job ads to attract the perfect employee when they should be writing to attract a great employee. Visit this short dental training video from Laura to learn how to write the perfect job advertisement for your dental practice!

This infographic has been created to provide your dental manager with a quick reference guide to the key steps involved in hiring Rock Star employees!

Prepare yourself for the process ahead and start it the right way to set yourself up for success! Check out these 5 Ways to Make Hiring (Almost) Painless.

Hiring does not have to be tough or scary, if you know what you are doing. There is not one magical, sure-fire way for employers to know they have found the perfect candidate.

However, understanding and putting in place one or more of these methods will help you weed through the larger pool of candidates that interviewed well but may not ultimately be the right person for the job.

First impressions are powerful. Much of the information you gain during an interview is based on nonverbal communication: posture, eye contact, facial expressions etc. However, it is wise to mix in some calculated judgments. What does your initial glance tell you? Take a good look at your potential new hire. Is he or she put together well? Or are you dealing with someone who just rolled out of bed? Do they appear to take good care of clothes and other belongings? Would he or she match the culture of YOUR office?

Dental managers and owners invest a great deal of time and money in making sure that their office equipment is well-maintained and up to current standards. But many practices overlook the importance of maintaining an even more important resource: their team.

Our 12 Key Steps to Hiring Rock Star Employees Infograhic lays out all you need to know, to find, hire and grow your team of Dental Rock Stars!

Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. We’ve created these focused courses for you, the Dental Professional! No contracts or subscriptions.


We love our premade customizable documents, policies, and checklists. Use these in addition to our training modules to improve the flow in your office. 

Document Library

Looking for more support? Our coach led training was curated to train your team for you.

View our coach led training options here. 

Our monthly subscription is $249 per month for up to 10 team members and includes all of our foundation courses and corresponding resources. Mastery courses and additional training on our FORU platform is available with our membership option.

Sign Up Now


Our monthly membership starts at $369 per month for up to 20 team members and includes every course, module, and resource on our site, plus personalized onboarding and ongoing support.

Sign Up Now


Our annual membership is $3500 per year for up to 20 team members and includes every course, module, and resource on our site, that’s a savings of $1,100 over our monthly membership. 

Sign Up Now


Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

Schedule A Free Training Assessment


Missed a workshop? No worries, we have you covered with our replays. You and your team will get access to training for 30 days. See what’s playing now. 

Learn More

Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

Yes, Please!

With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.

800 914 3595

Send us a message

We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

We’re here to help your team overcome obstacles and find ways to improve!
Search for an answer or submit a new question to Laura.