Laura was recently featured on this episode of Teresa Duncan’s podcast, Nobody Told me That!, and we want to be sure you don’t miss it!

In this podcast episode, Teresa and Laura focus on how to know what makes the ideal candidate, team building, and other resources to help the Doctor to understand what the front office is doing.

Episode 31: Nobody Told Me That! with Teresa Duncan and Laura Hatch

We are back for another episode of Nobody Told Me That! I am your host Teresa Duncan, I’m super super super excited I have a real like in the, in the flash rock star here with us, and I call her a rock star because she has this company called Front Office Rocks and she really has just, I mean a couple years ago we knew who Laura Hatch was, but boy did she just burst out of the scene and she’s everywhere. So I am so pleased to have my friend, my colleague, fellow consultant, we’ll actually not much consultant but fellow speaker for sure, Laura Hatch with me. Hi Laura.

Hey Teresa, Thanks for having me. I’m so excited. This has been on my bucket list I’m glad we finally got a chance to talk.

Yes, I’m excited and you know just for the people who are listening I kind of backtracked when I said consultant because you and I are of the same mind where we love the speaking, we love the interaction, writing, video, all that stuff but when it comes to consulting we both kind of just said pump the brakes right.

Yeah, that’s definitely one of my things when I was looking to try to help offices and see what I could do, one of the things I said right away as I’m not a consultant, that’s just not in my blood and it’s not what I love, I love training and speaking and talking about stuff so I kind of held off on that from the beginning. I’m glad I did because there’s so many amazing consultants, but we need, we need help in other areas…

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Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

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Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, these course tracks are for you!

Rockstar Restart – Reopening 

New Patient Accelerator 

Looking for more support? Our coach led training was curated to train your team for you.

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Our monthly membership starts at $224 per month for up to 20 team members and includes every course, module, and resource on our site.

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Our monthly membership starts at $2250 per year for up to 20 team members and includes every course, module, and resource on our site.

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Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

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This event will inspire you and challenge you to change the way you view the phones, patient communication, and customer service in your dental practice. Don’t just settle for the status quo or the way it’s always been done.

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When we learn how our patients process information and understand that Case Acceptance is a team approach, we can effectively HELP our patients to say YES to treatment and actually get them to pay.

  • Train with us live in person or watch live from your office. 

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To truly make an IMPACT in your practice, you need to start with understanding the importance of setting goals that IMPACT the team and the patients as well as creating a productive schedule that empowers you to reach SMARTER goals.

Train with us live in person or watch live from your office.

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Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

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