Revised: April 1, 2015
your choices for managing your information preferences, including opting out of certain uses of your Personal Information.
Managing Your Information Preferences
If you want to opt out of having your Personal Information disclosed to third parties for the limited purposes set forth below in the section entitled “How We Use Information And When We May Share and Disclose Information,” please let us know by sending us an email at firstname.lastname@example.org or by writing to us at Front Office Rocks, Attn: Privacy, 10755 Scripps Poway Parkway, Suite 413, San Diego, California, 92131. Please be sure to include your full name, email address, mailing address, and specifically state that you do not want your Personal Information shared with third parties for their direct marketing purposes.
With respect to communications from us, you may opt-out of our non-transactional emails via a link in the footer of all non-transactional email messages. Alternatively, you may email email@example.com at any time and ask to be removed.
We may continue to send you certain transaction email communications (e.g., emails regarding account notifications, purchases, billings, subscriptions, customer support questions and similar information regarding your use of the Site and Services).
Information We Collect
We collect information that personally identifies you, such as your name, address, zip code, credit card number, telephone number, e-mail address, and other personally identifiable information that you choose to provide us with or that you choose to include in your Front Office Rocks profile or account, as well as the name of your dental office and the name of personnel at your dental office (collectively “Personal Information”). You may be asked to provide us with Personal Information when you register with the Site, make a purchase or use any of our Services, and at other times. The decision to provide this information is optional. However, if you choose not to provide the requested information, you may not be able to make purchases or use some or all of the features of the Site or Services.
Usage Data and Site Activity
We automatically collect information in connection with the actions you take on the Site (“Usage Data”). For example, each time you use the Site we automatically collect the type of Web browser you use, your operating system, your Internet Service Provider, your IP address, the pages you view, and the time and duration of your visits to the Site. This anonymous usage information may be associated with your username and profile, but we do not disclose the associated information to third parties.
Cookies and Web Beacons
How We Use Information and When We May Share and Disclose Information
Profile Information You Make Available to Others
By using the Site or the Services you may make certain of your Personal Information available to others. For example, if your user name contains your real name or the name of your dental office, and you post a comment in a public area of the Site, other users may see your name and other information from your public profile that you choose to make available to others, such as your home town. The information you choose to make publicly available may be accessed by users who use the Site or Services and may be accessed by commercial search engines such as Google, Yahoo! and Bing to the extent that such engines are permitted to access the Site.
Third-Party Providers and Referral Sources
From time to time, we may establish a business relationship with other businesses whom we believe trustworthy and who we believe have privacy practices that are consistent with ours (“Third-Party Providers“). For example, we may contract with Third-Party Providers to provide certain services, suchas hosting and maintenance, data storage and management, and marketing and promotions on behalf of Front Office Rocks. We only provide our Third-Party Providers with the information necessary for them to perform these services on our behalf. Each Service Provider is expected to use reasonable security procedures and practices appropriate to the nature of the information involved in order to protect your Personal Information from unauthorized access, use or disclosure. Third-Party Providers are prohibited from using Personal Information other than as specified by Front Office Rocks.
If you were referred to Front Office Rocks by a third party referral source (a “Referral Source“), and if you notified Front Office Rocks that you were referred by a Referral Source (for example, by entering a code provided to you by the Referral Source), then we will share only such portions of your Personal Information with the Referral Source as is necessary to advise the Referral source that you have obtained services from Front Office Rocks. For example, we may provide the Referral Source with your name, the name of your dental office, and your city and state. This information is disclosed to the Referral Source only for referral tracking purposes.
We may work with third-party advertisers, search providers and ad networks (“Advertisers“), however, we will not share your Personal Information with Advertisers. We may share anonymous Usage Data and other non-Personal Information with Advertisers.
Third-Party Services and Applications
Through the Site and the Services, you may have the ability to elect to access third-party services and applications, such as Facebook and other social networks. When you do so, you may be able to import information from those other services and applications and share content with those services. Some of those third-party services may also provide us with information from your accounts which may enable us to enhance and personalize your use of the Site and Services (e.g., so that you can follow your Facebook friends’ activity on the Site or Services). If you elect to use such third-party services or applications through the Services, the information you share with such third-party services and applications will be subject to their privacy policies and your privacy settings for such services. You also may be able to control or block such sharing by changing your privacy settings in such services or applications.
We may share Personal Information and Usage Data with businesses controlling, controlled by, or under common control with Front Office Rocks. If Front Office Rocks is merged, acquired, or sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information and Usage Data in connection with such transaction.
Compliance with Laws and Law Enforcement
Front Office Rocks cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate in order to respond to legal requests (including court orders and subpoenas), to protect the safety, property or rights of Front Office Rocks or of any third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.
Sharing Information with Others
Please be aware that whenever you share information on public forums on the Site, that information may be accessed by others. In addition, please remember that when you share information in any other communications with third parties, that information may be passed along or made public by others. This means that anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.
Front Office Rocks recognizes the importance of safeguarding the confidentiality of your Personal Information. Accordingly, we employ reasonable measures designed to protect your information from unauthorized access, disclosure and use. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Site or Services, we cannot and do not guarantee the security of any information you transmit on or through the Site or Services, and you do so at your own risk.
We do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records. In addition, we recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet.
Processing in the United States
Please be aware that your Personal Information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are located outside of the United States, please be advised that we process and store all information in the United States. The laws in the United States may not be as protective of your privacy as those in your location. By using our Site or Services, you agree that the collection, use, transfer, and disclosure of your Personal Information and communications will be governed by the applicable laws in the United States.