by admin | Sep 27, 2018 | Insurance Articles
The video replay of our sixth joint webinar featuring Laura Hatch and Eaglesoft expert, Andre Shirdan, is now ready for your viewing! Watch and listen along with the discussion about Eaglesoft service codes and quick picks and how to best utilize them in your dental...
by Laura Nelson | Mar 14, 2018 | Dental Marketing
Most dental offices want more new patients, but they don’t know how to get them. For many offices, the big questions are, “What marketing works?” “How much should we spend on marketing?” and “How do we know which marketing to trust?” Because the marketing process can...
by admin | Feb 20, 2018 | Office Manager Articles
QUESTION: I’m the practice’s front office manager and I’m currently working on a manual for the dental assistants. Do many offices have a manual? I feel like the assistants in our office are all doing things their own ways. I feel disrespected because I’m constantly...
by Laura Nelson | Mar 1, 2017 | Dental Team Training
Do you ever wish there was a manual for life? You know detailed instructions outlining how to manage the big things in your life – going to school, getting a job, finding the right person, raising kids. As you know, life does not come with a manual, but your Front...
by Laura Nelson | Jul 21, 2016 | Patient Communication
Our office recently experienced a breakthrough in getting our patients scheduled for recare appointments. It’s hard to get patients to schedule this type of appointment before they leave the office. They were saying, “I’ll have to call you later to schedule. I don’t...