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Should I sign up with every PPO plan, a few PPO plans or no PPO plan?

 Question: Should I sign up with every PPO plan, a few PPO plans or no PPO plan? ANSWER: Deciding on which, if any PPO plans your office should sign up with depends on many factors, such as your demographic, competition, age of your practice, the economy of...

Dealing with dual dental insurances takes time, patience, and a little bit of math

Dealing with dual dental insurances takes time, patience, and a little bit of mathArticle by Colleen Huff, FAADOMDental office managers have big jobs dealing with insurance companies. The job is doubled when patients carry two insurances. Many of us in the dental...

A patient is refusing to pay a balance and threatening bad social media reviews if we call collections, do you have any advice?

 Question: A patient is refusing to pay a balance and threatening bad social media reviews if we call collections, do you have any advice? We have a patient who had his wisdom teeth extracted, back in June of 2016. At the time, the office was out of network...

Can you provide any advice for getting out of network with dental insurance?

 Question: Can you provide any advice for getting out of network with dental insurance? We opened 13 years ago and were initially in network for all PPO insurances and we have now decided to get out of network with insurance. I know you have mentioned in your...

I am new to the front office and have a question about verifying dental insurance…

 Question: I am new to the front office and have a question about verifying dental insurance... I am brand new to the front office and I have a question about verifying dental insurance. Can you explain exactly how I go about doing that and what information I...
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As the leading authority on virtual dental front office training, Front Office Rocks helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching.

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