Tag: dental office manager

September 4, 2020

Firing and hiring is probably the least favorite part of the job for most dentists and office managers. In fact, some…

October 18, 2018

I have said many times that the most important member of the dental office team isn’t the dentist or any…

April 9, 2018

QUESTION: I’ve been working for this dentist for three years... The team has weekly meetings to discuss the previous week.…

September 19, 2017

Howard brought back three amazing podcast guests for an epic group discussion on managing your phone calls, hiring and firing,…

May 24, 2017

Given that I’ve been an office manager for over 10 years, you would think I would have everything in my…

April 6, 2017

Originally posted on Igniteda.net. Please visit their site to login and view the original article. If you read patient complaints…

January 3, 2017

Yes! With the right training, communication, and follow-through, there is absolutely no reason that patients cannot be moved to help…

December 14, 2016

When your front office suffers, your whole office suffers. Find out what you need to keep your practice healthy. Recently,…

September 11, 2016

Dentists focus a lot on production. I hear these questions all the time: “How can I produce more in a…

August 14, 2016

I travel around the country and talk to a ton of dentists and dental teams. I hear so much about…