Do you have scripting to use when rescheduling patients?

 Question: Do you have scripting to use when rescheduling patients? QUESTION: Do you have some scripting to use when rescheduling patients? We have discontinued any non emergent or urgent treatment for the next 3 weeks. My office administrator is fairly new...

What is assisted hygiene and does it really work?

 Question: What is assisted hygiene and does it really work? QUESTION: What type of schedule have you seen work where the doctor incorporates assisted hygiene into their schedule? The reason they want to do this is because they are having trouble finding a...

What’s the best way to handle patient no-shows?

 Question: What's the best way to handle patient no-shows? ANSWER: The office needs to be in control of their schedule and not fill it with flakey patients, so the best way to handle no shows is to get the patient’s commitment of the importance to show up,...