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How do you deal with patients who are requesting a specific hygienist?

by admin | Jan 22, 2020 | Ask Laura Dental Office Q&A

 Question: How do you deal with patients who are requesting a specific hygienist? QUESTION: How do you deal with patients who are requesting a specific hygienist. We just had a patient cancel 5 min prior to their appointment because they were not seeing the...

How do you explain to a patient not wanting x-rays that the doctor will no longer see them?

by admin | Apr 2, 2019 | Ask Laura Dental Office Q&A

 Question: How do you explain to a patient not wanting x-rays that the doctor will no longer see them... As a patient if they don’t get their BWs done every year? ANSWER:  First and foremost, we need to help our patients understand that radiographs are a...

How do you handle lab cases in your dental office?

by admin | Apr 1, 2019 | Ask Laura Dental Office Q&A

 Question: How do you handle lab cases in your office? ANSWER: It’s always a good idea to have the doctor review the lab cases when they come into the office in case he finds something he wants to change, then you have time to reschedule the patient if...

We are Here for the Patients and They Come First

by admin | Feb 14, 2019 | Dental Team Training, Patient Communication

In a dental office, we have a ton of things to do from the moment we walk in in the morning until we walk out at the end of the day. Many times, we don’t get to it all! We are always looking for ways to increase efficiency and get things done faster. But sometimes...

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