What Would Laura Do First I have been an office manager during the good times and the bad times, and I can tell you that we always come out of it. I know that this bad time or dip is not like any other, but you will come out of it. Your perception and approach during...
Question: I really don't have time to train my employees... QUESTION: I really don’t have time for training my employees. We’ve tried in the past, but it always falls to the wayside. I’ve asked my team to take initiative and asked them to...
5 Ways to Bring Out the Best in Your Dental Office TeamIt doesn’t matter whether your office provides the best quality dentistry, has the most high-tech machines, or offers a fancy décor—the most important feature of your dental office always comes down to the team....
Question: Help! My staff is defensive whenever I suggest trying something new... My staff is defensive whenever I suggest trying something new/something else and they’re very hesitant to change. It’s not personal, I just want to see if we can do...