Dividing Up Front Office Duties What makes a great front office team member? The number one attributed skill is multi-tasking. I know it was one of the first skills I listed when I came into dentistry. In the front office, there are so many things going on at once,...
Question: What is the best way to implement a bonus system for our dental assistants? QUESTION: We are trying to implement a bonus system for our assistants after reading Laura’s article. Right now, we have two goals one regarding night guards and the...
Question: I have a question regarding being the leader. QUESTION: I have a question regarding being the leader. You gave an example of washing the dishes if you see there are dishes in the sink. What if you are continually washing the dishes and no one takes...
Your Team Cannot Read Your Mind People cannot read your mind. No one but you really knows what you are thinking, your hopes, your goals, your ethics, etc., unless you tell them. People can guess or make assumptions about these things, based on observing what you do,...
Overcoming the “Buts” in Your Dental PracticeDescription: Overcoming the “buts” in your dental practice –- is that really the best reason to reject change?When trying to grow your dental office or your dental team, the only thing standing in your way is the perception...
