Dividing Up Front Office Duties

Dividing Up Front Office Duties What makes a great front office team member? The number one attributed skill is multi-tasking. I know it was one of the first skills I listed when I came into dentistry. In the front office, there are so many things going on at once,...

How to ensure busy teams are working efficiently

How to ensure busy teams are working efficiently Being busy and being productive are two very different things. Dentists will often tell me that they know their team is busy and working, but are they busy doing the right things. Are we efficient as a team? Does...