Question: How do you suggest to handle recall with patients that are past due but "inactive"? I was watching the hygiene scheduler video today and have a question. Regarding recall and past due recall, how would you handle a situation where some of these...
Question: How should our office handle treatment presentation follow up calls? If after treatment is prescribed and presented to the patient, they still decide not to schedule, how should our office handle the phone call follow up and pursue case...
