Overcoming the “Buts” in Your Dental PracticeDescription: Overcoming the “buts” in your dental practice –- is that really the best reason to reject change?When trying to grow your dental office or your dental team, the only thing standing in your way is the perception...
Question: How can I implement change without rocking the boat? QUESTION: I bought a practice with existing staff….how can I change things or start implementing new things without rocking the boat or making the existing team feel threatened? ANSWER: We...
Question: Help! My staff is defensive whenever I suggest trying something new... My staff is defensive whenever I suggest trying something new/something else and they’re very hesitant to change. It’s not personal, I just want to see if we can do...
QUESTION: I’m the practice’s front office manager and I’m currently working on a manual for the dental assistants. Do many offices have a manual? I feel like the assistants in our office are all doing things their own ways. I feel disrespected because I’m constantly...
Doctors and office managers often ask me how they make changes happen in their office. They tell me stories about all the things they’ve done to motivate their teams, and efforts they’ve made to push positive change in the office, only to hear grumbling from the...
