Question: How should our office handle treatment presentation follow up calls? If after treatment is prescribed and presented to the patient, they still decide not to schedule, how should our office handle the phone call follow up and pursue case...
Big companies need to use telephone scripts because it’s an efficient way to get a lot of people productive on the phones and ensure that they follow a “recipe” to attempt to gain or keep clients. They need to hire and train a lot of people and meet their selling...
Join Laura Hatch and Cory from Callforce for the replay of our joint webinar, The Golden Ticket is in Reactivation. Just because the patient has not been in for an appointment in the past 18 months does not mean they have left your practice, reactivation is a great...
I was talking to a dentist friend of mind at a conference who I hadn’t seen for a couple of months. The last time I’d seen him, around the end January, I asked him how his business was doing. He smiled the biggest smile and proudly told me his office had just had one...
