In a dental office, who is the most important person on the team? Some might argue it is the dentist. Others might say the hygienist or the dental assistant. The front office team would definitely say the office couldn’t possibly run well without them. I’m going to...
Sometimes a patient has two insurance plans. This can be a confusing situation. How do you know what you need to do to submit to both plans, and in which order? When your patient has more than one plan, first determine if the plan has a coordination of benefits. In...
By Laura Hatch and DrBicuspid.com, contributing writer Without a doubt, cancellations and no-shows are an epidemic in our industry—probably the biggest issue that most dental offices face on a regular basis. Over the years as I’ve spoken with dental office owners and...
