How to ensure busy teams are working efficiently Being busy and being productive are two very different things. Dentists will often tell me that they know their team is busy and working, but are they busy doing the right things. Are we efficient as a team? Does...
Your Team Cannot Read Your Mind People cannot read your mind. No one but you really knows what you are thinking, your hopes, your goals, your ethics, etc., unless you tell them. People can guess or make assumptions about these things, based on observing what you do,...
Why Dental Team Training is Essential (and How Most Offices Get It Wrong)All of us can agree that technology, though sometimes hard to implement, has the potential to improve our lives and processes for better outcomes. In fact, the dental industry is making huge...
