866-861-8819    support@FrontOfficeRocks.com

  • Home
  • About Us
  • Articles
  • Help
  • Legacy Login
  • Training
    • All Courses
  • Resource Library
  • Log In
  • Home
  • Training
  • Resource Library
  • Log In
  • Help
  • About Us
  • Articles
  • Legacy Login

Should I hire an outside agency to collect installment plans?

by admin | Aug 28, 2019 | Ask Laura Dental Office Q&A

 Question: Should I hire an outside agency to collect installment plans? Is it worth having an outside agency handle installment payment from patients even though I have to pay them?ANSWER: Again, it is so much smarter to have an outside company handle the...

Should I accept installment payments from patients?

by admin | Aug 14, 2019 | Ask Laura Dental Office Q&A

 Question: Should I accept installment payments from patients? ANSWER: The first thing that I was taught getting into the dental industry early on was to always remember that we are a dental office and not a bank. You should not accept installment payments...

How does one handle patient refunds?

by admin | Jul 31, 2019 | Ask Laura Dental Office Q&A

 Question: How does one handle patient refunds? ANSWER: Patient refunds are either done because the patient over paid for treatment or the treatment did not get done or get done to satisfaction of the patient. Either way, it is important that the money is...

A patient is refusing to pay a balance and threatening bad social media reviews if we call collections, do you have any advice?

by admin | Apr 3, 2019 | Ask Laura Dental Office Q&A

 Question: A patient is refusing to pay a balance and threatening bad social media reviews if we call collections, do you have any advice? We have a patient who had his wisdom teeth extracted, back in June of 2016. At the time, the office was out of network...

How do you suggest to handle recall with patients that are past due but “inactive”?

by admin | Apr 2, 2019 | Ask Laura Dental Office Q&A

 Question: How do you suggest to handle recall with patients that are past due but "inactive"? I was watching the hygiene scheduler video today and have a question. Regarding recall and past due recall, how would you handle a situation where some of these...
Page 1 of 212»

Recent Posts

  • One Hiring Strategy I Guarantee You Aren’t Considering but Should
  • How to Re-Establish Systems At The Dental Practice
  • How to Request Online Reviews?
  • How are you handling rescheduling patients due to the pandemic/shut down?
  • DentistryIQ: Why Office Manuals Do Not Work

Categories

  • Ask Laura Dental Office Q&A
  • Collections & AR
  • Customer Service
  • Dental Marketing
  • Dental Team Training
  • Doctor Articles
  • Hiring
  • Insurance Articles
  • Interviews & Podcasts
  • New Dental Patients
  • Office Manager Articles
  • Patient Communication
  • Patient Referrals
  • Receptionist Articles
  • Scheduling Articles
  • Team Control
  • Uncategorised
  • Uncategorized

JOIN OUR MAILING LIST 

Sign up to receive a monthly newsletter about free CE and best practices for dental teams. 

Success!

Subscribe

About

 

As the leading authority on virtual dental front office training, Front Office Rocks helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching.

Popular Offerings

 

Continued education and training for the entire office. In combination with LIVE weekly engagements and various communication platforms, this course promotes the confidence necessary to master important skills.

Pages

 

> Home
> About
> Articles
> Legacy Login

Contact

Support@frontofficerocks.com
866-861-8819
  • Follow
  • Follow
  • Follow
  • Follow
Copyright © 2022 Front Office Rocks A Dental Whale Company
  • Terms & Conditions
  • Privacy Policy