by admin | Apr 2, 2019 | Ask Laura Dental Office Q&A
Question: What more can we do to avoid Monday appointment cancellations and no-shows? Hi Laura. My question is this… We work Monday to Thursday. On Thursday we confirm patients for Monday, the system also sends a text the day before. Still we have a lot...
by admin | Apr 18, 2018 | Patient Communication
By Laura Hatch and DrBicuspid.com, contributing writer Without a doubt, cancellations and no-shows are an epidemic in our industry—probably the biggest issue that most dental offices face on a regular basis. Over the years as I’ve spoken with dental office owners and...
