Question: How can I implement change without rocking the boat? QUESTION: I bought a practice with existing staff….how can I change things or start implementing new things without rocking the boat or making the existing team feel threatened? ANSWER: We...
Question: How to respond to negativity the right way! QUESTION: How to respond to negativity the right way! We have an employee that is usually very easy going to work with but the second we give any constructive feedback, she becomes hostile and starts...
Question: Help! My staff is defensive whenever I suggest trying something new... My staff is defensive whenever I suggest trying something new/something else and they’re very hesitant to change. It’s not personal, I just want to see if we can do...
