The last year has brought about many changes in dental practices. Most offices have spent the last 12 months trying to keep the office running and that has meant pushing aside some of the important systems and protocols that we rely on to keep things running smoothly...
Question: I have systems in my office but no one is using them properly? How do I get my team on the same page? QUESTION: I have systems in my office but no one is using them properly? How do I get my team on the same page? ANSWER: Great question! The...
Question: There was and is a lack of management and direction in the front office. So I am looking to help them create more structure and be more systematic. How can this be done? Answer: Our team members today are very different than in the past. They are very...