Managing stressed out attitudes within your dental team

Managing stressed out attitudes within your dental team In a dental office, we have things that happen continuously throughout the day. We have patients who cancel, schedules fall apart, supplies are late, overhead is up, bills are due, phones are ringing, the toilet...

7 Keys to Building Your Dental Office Dream Team

7 Keys to Building Your Dental Office Dream TeamEvery dentist dreams of having the best dental team. Likewise, every employee hopes that the office they work at will be an amazing office, and every patient wants to find an office that will be the best fit for them....

I am the office manager and need your advice on teamwork…

 Question: I am the office manager and need your advice on teamwork... Working as a team and not just with one person in the front office. I have an employee who tends to only want to work with one other employee and not as a whole team. When I am there...

Work Better as a Team When You “Walk a Mile in My Shoes”

In a dental office, who is the most important person on the team? Some might argue it is the dentist. Others might say the hygienist or the dental assistant. The front office team would definitely say the office couldn’t possibly run well without them. I’m going to...