Question: How do you deal with patients who are requesting a specific hygienist? QUESTION: How do you deal with patients who are requesting a specific hygienist. We just had a patient cancel 5 min prior to their appointment because they were not seeing the...
Question: What more can we do to avoid Monday appointment cancellations and no-shows? Hi Laura. My question is this… We work Monday to Thursday. On Thursday we confirm patients for Monday, the system also sends a text the day before. Still we have a lot...