by Laura Nelson | Aug 9, 2017 | Patient Communication
Calls to schedule recare and hygiene appointments are the most frequent outgoing calls in dental offices. How the front desk handles those calls is paramount to creating a full and productive hygiene schedule. How do you explain the need for ongoing care, hygiene...
by Laura Nelson | Apr 26, 2017 | Uncategorized
The schedule is the most powerful element in running a dental office. It can make our teams work well together, hit goals, and end the day on a high note. However, it can be the reason everything comes apart at the seams: the team can’t stand each other, the doctor...
by Laura Nelson | Sep 11, 2016 | Office Manager Articles
Dentists focus a lot on production. I hear these questions all the time: “How can I produce more in a certain period of time? How can I make my hygienists more productive?”. Dentists are constantly asking, “What was our production today versus goal?”. As owners or...
