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A Positive Spin on Appointments and Periodontal Intervention

by Laura Nelson | Aug 9, 2017 | Patient Communication

Calls to schedule recare and hygiene appointments are the most frequent outgoing calls in dental offices. How the front desk handles those calls is paramount to creating a full and productive hygiene schedule. How do you explain the need for ongoing care, hygiene...

5 Things Every Practice Should Do Each Day to Build an Effective Schedule

by Laura Nelson | Apr 26, 2017 | Uncategorized

The schedule is the most powerful element in running a dental office. It can make our teams work well together, hit goals, and end the day on a high note. However, it can be the reason everything comes apart at the seams: the team can’t stand each other, the doctor...

Speed vs. Quality: 3 Reasons Why Being Productive is Not Your Only Concern

by Laura Nelson | Sep 11, 2016 | Office Manager Articles

Dentists focus a lot on production. I hear these questions all the time: “How can I produce more in a certain period of time? How can I make my hygienists more productive?”. Dentists are constantly asking, “What was our production today versus goal?”. As owners or...

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As the leading authority on virtual dental front office training, Front Office Rocks helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching.

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