Question: Should the front desk employees be responsible for marketing the dental practice? QUESTION: Should the front desk employees be responsible for marketing the dental practice?ANSWER: This is a hard question to answer because marketing can mean many...
A Guide to Smooth Sailing: Why Your Dental Practice is Leaking Money and Losing PatientsCan you guess what one thing patients always tend to complain about as a dental practice grows?As published in Dentistry IQHere’s the answer, in my experience. When the patient...
Why Most Dental Training is Useless (and How to Make It Better) I’ve met dentists like this—have you? They do hundreds of hours of advanced continuing education but never apply any of it in their practices. They are technically educated and trained in being able to do...
Part 2: 7 True Secrets to Running A Successful Dental OfficeSecret #3: Take care of your patients.This secret may seem obvious, but stay with me. Of course, we need to take care of patients clinically and provide great dental care for them. But I am also talking about...
7 True Secrets to Running A Successful Dental Office Let me begin by saying this may not be the article you are expecting from reading the title. When I was asked to write an article for dentists to give them little-known secrets to running a successful dental office,...