Contrary to popular opinion, hiring people is not easy. Recruiting the right candidates and making sure they are good hires will take a lot of work on your part; in fact most companies can’t do it perfectly without any help at all! Nearly three-quarters of...
What Would Laura Do First I have been an office manager during the good times and the bad times, and I can tell you that we always come out of it. I know that this bad time or dip is not like any other, but you will come out of it. Your perception and approach during...
Dental office checklists: Your key to systems optimization! Checklists in the dental office may not be the newest of ideas, however we do see many teams implementing the use of checklists ALL wrong! There are many trainers, consultants, and speakers, who teach about...
How to balance customer service, patient care, and dental practice numbersWhat happens when the management team is always looking at production and numbers and not focusing on the patients? I see this happening all too often in dental offices. I’ve been an...
10 Tips To Becoming A Respected Leader Defining what good leadership means is hard. Many times we see that leadership may be put upon someone by giving them a title, but this does not necessarily mean they will be good at it or earn respect from others. In order to be...
