by Laura Nelson | Sep 4, 2020 | Hiring
Firing and hiring is probably the least favorite part of the job for most dentists and office managers. In fact, some dentists dread this process so much they hold onto employees too long to avoid firing someone. Not only is it unpleasant to have to fire an employee,...
by admin | Jun 19, 2018 | Dental Team Training
Listen in on this recent episode of SWYP’s 7 Minute Supersonic Podcast with Laura, The Constant Evolution of the Office Manager. Learn more about Laura’s philosophy on continual education, why she created Front Office Rocks, and how her online dental training...
by admin | Jan 31, 2018 | New Dental Patients
Thank you for joining us for “Sealing the Deal! Call-Handling & Front-Desk Strategies That New Patients Can’t Resist”. Fred Joyal and his guest Front Office Rocks’ Laura Hatch shared so much valuable content in this presentation that we wanted to give you another...
by admin | Jan 12, 2018 | Office Manager Articles
By Laura Hatch and DrBicuspid.com, contributing writer January 11, 2018 — In the debut of a new column, Laura Hatch, founder and owner of Front Office Rocks, analyzes problems common in dental practices and offers practical steps you can implement to either fix...
