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Tag:
front office training
5 Ways to Make Hiring (Almost) Painless
September 4, 2020
Firing and hiring is probably the least favorite part of the job for most dentists and office managers. In fact, some…
Video Replay: SWYP Podcast Episode 3 with Laura Hatch
June 19, 2018
Listen in on the video replay of this recent episode of SWYP’s 7 Minute Supersonic Podcast with Laura, The Constant…
VIDEO REPLAY: Call-Handling & Front-Desk Strategies Webinar
January 31, 2018
Thank you for joining us for “Sealing the Deal! Call-Handling & Front-Desk Strategies That New Patients Can’t Resist”. Fred Joyal…
3 Ways to Become a Proactive Practice
January 12, 2018
By Laura Hatch and DrBicuspid.com, contributing writer January 11, 2018 -- In the debut of a new column, Laura Hatch, founder and owner of…
Unleash Your Practice with Sandy Pardue, Laura Hatch, and Rohit Garg: Dentistry Uncensored with Howard Farran
September 19, 2017
Howard brought back three amazing podcast guests for an epic group discussion on managing your phone calls, hiring and firing,…
A Positive Spin on Appointments and Periodontal Intervention
August 9, 2017
Calls to schedule recare and hygiene appointments are the most frequent outgoing calls in dental offices. How the front desk…
Do What Makes Sense, Not Just “The Way We Have Always Done It”
August 1, 2017
I spend a lot of time in dental offices, observing the day-to-day systems that they use. Frankly, I see a…
Want More Production, Collections, and New Patients? Answer Your Phone!
July 26, 2017
I don’t know many office managers or dentists who would answer no to the question, “Do you want more new…
Having a Hard Time Implementing Change in Your Dental Practice?
July 19, 2017
Doctors and office managers often ask me how they make changes happen in their office. They tell me stories about…
Insurance Outsourcing: Is it right for your dental office?
July 2, 2017
We get a lot of questions about insurance outsourcing. Insurance is one of the biggest headaches in the office and…
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