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Tag:
front office training
What’s the most important piece of technology in your dental office? It’s probably not what you think
September 11, 2016
If I were to ask 100 dentists, “What is the most important piece of technology in your dental office?” I…
Speed vs. Quality: 3 Reasons Why Being Productive is Not Your Only Concern
September 11, 2016
Dentists focus a lot on production. I hear these questions all the time: “How can I produce more in a…
3 Reasons New Employees Shouldn’t Answer the Phones
August 23, 2016
While it may seem like the logical place to start a new employee, answering the phone might be one of…
Is Your Dental Office Insurance Driven, or Insurance Savvy? There’s a Big Difference
July 30, 2016
Love it or hate it, insurance is something that everyone in the dental industry has to deal with on a…
Make Dental Patients Your Priority, Not Their Insurance
July 30, 2016
I talk with dental teams around the country, and I often hear that the biggest issue for them is that…
“Just a Cleaning”? Absolutely Not! But it Takes a Dental Team Effort to Get Patients on Board
July 21, 2016
I recently wrote an article for DentistryIQ where I discussed how our office noticed patients were not scheduling their recare…
Difference of Training vs. Consulting
July 20, 2016
The Difference of Training vs. Consulting. I am a dental office manager and a dental trainer, both of which I…
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