How to balance customer service, patient care, and dental practice numbersWhat happens when the management team is always looking at production and numbers and not focusing on the patients? I see this happening all too often in dental offices. I’ve been an...
A Guide to Smooth Sailing: Why Your Dental Practice is Leaking Money and Losing PatientsCan you guess what one thing patients always tend to complain about as a dental practice grows?As published in Dentistry IQHere’s the answer, in my experience. When the patient...
