Latest From Laura

Read the latest news & tips from Laura on how to improve your Dental Practice

 

How to ensure busy teams are working efficiently

How to ensure busy teams are working efficiently

How to ensure busy teams are working efficiently. Being busy and being productive are two very different things. Dentists will often tell me that they know their team is busy and working, but are they busy doing the right things. Are we efficient as a team?

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Success for Your Dental Office: How to Take Control

Success for Your Dental Office: How to Take Control

I travel around the country and talk to a ton of dentists and dental teams. I hear so much about how things are so hard, why things are not going right. Too much competition. My staff can’t sell. Patients don’t have money. Everyone is insurance-driven. The economy...

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Make Dental Patients Your Priority, Not Their Insurance

Make Dental Patients Your Priority, Not Their Insurance

I talk with dental teams around the country, and I often hear that the biggest issue for them is that they don’t have enough new patients. When I ask them questions about this problem, I find out that dental teams are viewing patients as very insurance-driven. Staff...

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The Dental Patient Hand Off Don’t Drop the Ball

The Dental Patient Hand Off Don’t Drop the Ball

There are many elements to integrate high-quality customer service into a dental office, but I find the best way to do this is to start one step at a time. This article focuses on one of the missed opportunities in many dental offices that will not only improve customer service for your patients…

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Why Trying to Hire the Perfect Employee is a Huge Mistake

Why Trying to Hire the Perfect Employee is a Huge Mistake

Why Trying to Hire the Perfect Employee is a Huge Mistake. How many perfect people do you imagine are scanning ads for dental jobs? If you guessed somewhere between zero and few, you are right. Managers make the mistake of writing job ads to attract the perfect employee when they should be writing to attract a great employee.

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A Controversial Hiring Strategy That Actually Works

A Controversial Hiring Strategy That Actually Works

Most dentists and dental office managers know that hiring and retaining great employees is the key to success for any dental office. But exactly how to make that happen seems like a mystery. Is it really just a question of getting lucky?

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5 Issues That Get in the Way of Hiring Good Employees

5 Issues That Get in the Way of Hiring Good Employees

My background is in the corporate world. I’ve worked in sales, management, recruiting and human resources. When my husband wanted me to come to work in his dental office I did a lot of research. I learned very quickly the major differences of the dental world and the rest of corporate America…

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From Top to Bottom Motivating Employees

From Top to Bottom Motivating Employees

Before I became a dental office manager, I earned a master’s degree in Organizational Development. Consultants in this field help businesses grow by implementing organizational changes to enhance employee knowledge, effectiveness, and overall performance.

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Difference of Training vs. Consulting

Difference of Training vs. Consulting

The Difference of Training vs. Consulting. I am a dental office manager and a dental trainer, both of which I just love. I can’t believe I get to do what I love, which doesn’t make it feel like work but more like a hobby every single day. Did I always know this is what I wanted to do? No!

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Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. We’ve created these focused courses for you, the Dental Professional! No contracts or subscriptions.

NOW AVAILABLE! 

We love our premade customizable documents, policies, and checklists. Use these in addition to our training modules to improve the flow in your office. 

Document Library

Our monthly membership is $249 per month for up to 20 team members and includes access to over 250 training videos and our document resources library!

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Our annual membership is $2,799 per year for up to 20 team members and includes every course, module, and resource on our site!

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Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

Schedule Your Training Assessment

 

Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

Yes, Please!

With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.

786-244-3031

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We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

We’re here to help your team overcome obstacles and find ways to improve! 
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