In order to offer the best customer service to your patients, it starts with building a team that rocks! Our dental team training course is designed to help establish strong communication among your team and squash drama and bullying. A team that works together effectively and efficiently is better able to focus on patients and offer the best experience in your office. Exceeding patient expectations requires Rockstar Customer Service. Patients should be made to feel special from the their first call to your office through the checkout process (and next appointment!) and this can’t happen if the team is not working together.