Category: Patient Communication

Patient Communication
The Myth of “My Patients Have No Money”
Here is an important thing to understand about your patients who say they “just don’t have the money” for the…
Patient Communication
How Long Should You Keep Trying to Reactivate Patients?
I’m asked this question a lot by the dental office managers and owners that I meet... and my answer may…
Patient Communication
Is Your Answering Machine Message Keeping New Dental Patients Away?
Like most dentists and dental teams, you understand the importance of bringing in new patients, and you know why the…
Patient Communication
Put Yourself in Their (Your Dental Patients’) Shoes
Okay, humor me for just a moment. Right now, let’s forget about running a dental office. Instead, imagine yourself in…
Patient Communication
“Just a Cleaning”? Absolutely Not! But it Takes a Dental Team Effort to Get Patients on Board
I recently wrote an article for DentistryIQ where I discussed how our office noticed patients were not scheduling their recare…
Patient Communication
Front Office Can Help Remove ‘Just a Cleaning’ Image From the Minds of Dental Patients
Our office recently experienced a breakthrough in getting our patients scheduled for recare appointments. It’s hard to get patients to…