The phone is definitely not the most high-tech device in your office, but it’s the most important and it can…
The Do's and Don'ts of New Patient Phone Calls. The telephone is our lifeline to the outside, to our current…
Basic Dental Terminology for Receptionists and the Front Office Team. We are strong advocates that you DO NOT NEED TO…
If you want the chance to work in a dental office but are not destined to work in a clinical…
While it may seem like the logical place to start a new employee, answering the phone might be one of…
There are many elements to integrate high-quality customer service into a dental office, but I find the best way to…