5 Ways to Make Hiring (Almost) Painless

Firing and hiring is probably the least favorite part of the job for most dentists and office managers. In fact, some dentists dread this process so much they hold onto employees too long to avoid firing someone. Not only is it unpleasant to have to fire an employee,...

A Controversial Hiring Strategy That Actually Works

Most dentists and dental office managers know that hiring and retaining great employees is the key to success for any dental office. But exactly how to make that happen seems like a mystery. Is it really just a question of getting lucky? In fact, luck has very little...

5 Issues That Get in the Way of Hiring Good Employees

My background is in the corporate world. I’ve worked in sales, management, recruiting and human resources. When my husband wanted me to come to work in his dental office I did a lot of research. I learned very quickly the major differences of the dental world and the...

Helpful Dental Office Documents

Resources Downloadable Document Library – lesson support, course documents and policies designed by a veteran office manager. Quick Start Guides for New & Returning Clients  Subscription FAQ Answers to commonly asked questions Implementation Manual Doctors guide...

Dental Practice Documents Resources Library

Resources Downloadable Document Library – lesson support, course documents and policies designed by a veteran office manager. Quick Start Guides for New & Returning Clients  Subscription FAQ Answers to commonly asked questions Implementation Manual Doctors guide...

Meeting Planners

Meeting Planners “Doctors graduate from dental school and are suddenly business owners with no business training.” LAURA’S OBJECTIVE Laura is a master in managing and empowering team members and has developed a dental front office training program that offers...

3 Reasons Why Continual Training Is Essential

Dental managers and owners invest a great deal of time and money in making sure that their office equipment is well-maintained and up to current standards. But many practices overlook the importance of maintaining an even more important resource: their staff. Don’t...