A large part of the Financial Coordinator’s job is to work directly with insurance companies, knowing how to work with them, how to get the best estimates possible and then how to follow up to make sure the office receives payment. This – can be a complex process at the best of times. The Dental Financial Coordinator serves a vital role in the front office team and dental practice because this position ensures the doctor and office get paid!

Our Top 10 Insurance Tips For Getting Paid Quickly and Correctly Infographic provides your dental team with a list of our TOP tips for dealing with insurance. Read on to find out more and download your copy.

[Infographic] Top 10 Insurance Tips to Get Paid Quickly and Correctly

You’re currently logged out or not yet a member! You must be logged in with an active membership to view this Infographic.

Excellent Customer Service Guide Infographic Image

[/mepr-active]

This infographic has been created to provide your dental team with a quick reference guide of ways to ensure your office receives insurance payments as quickly and accurately as possible!

Our TOP 10 Insurance Tips!

  1. Check Eligibility Every Time
  2. Ask Insurance Company the Right Question
  3. Only Trained Employees Enter Insurance
  4. Get Payment Policy Signed by Patient
  5. Code Correctly with the Right Provider
  6. Submit Claims within 24 Hours
  7. Contact Insurance within 30 Days
  8. Follow up on Outstanding Claims
  9. Update Software

10. Remember: You may have to deal with insurance, but you do not work for them. You are here for your doctors and patients.


Because we send so many claims daily, it becomes rather easy for a few to fall through the cracks. Most insurance companies accept electronic claims, which are typically returned to us within two weeks. However, some insurance companies only accept paper claims, which can take much longer to be returned. Whether the claim was sent by mail or electronically, it is important to track the status of claims over 30 days old.

Visit our resources document, Calling on Outstanding Insurance to find a detailed policy and to learn more about managing outstanding insurance calls!

This is not about being insurance driven, just the opposite, it is about learning to manage insurance and help patients find the best way to pay for the dental care they need.

Love it or hate it, insurance is something that everyone in the dental industry has to deal with on a regular basis. To serve our patients well, it’s vital for us to understand the ins and outs of insurance, including the details of what’s covered and not covered by specific plans. This list is a good starting point of reference to help your dental team in learning how to deal with insurance and most importantly, how to get your practice paid quickly and correctly!

 

Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

Book Your Onboarding Call 

Enroll Your Team and assign tracks

Visit the first track “Getting Started” 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, these course tracks are for you!

Rockstar Restart – Reopening 

New Patient Accelerator 

Looking for more support? Our coach led training was curated to train your team for you.

View our coach led training options here. 

Our monthly membership starts at $224 per month for up to 20 team members and includes every course, module, and resource on our site.

Sign Up Now

 

Our monthly membership starts at $2250 per year for up to 20 team members and includes every course, module, and resource on our site.

Sign Up Now

 

Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

Schedule A Free Training Assessment

 

This event will inspire you and challenge you to change the way you view the phones, patient communication, and customer service in your dental practice. Don’t just settle for the status quo or the way it’s always been done.

Sign Your Team Up

When we learn how our patients process information and understand that Case Acceptance is a team approach, we can effectively HELP our patients to say YES to treatment and actually get them to pay.

  • Train with us live in person or watch live from your office. 

Get Tickets

To truly make an IMPACT in your practice, you need to start with understanding the importance of setting goals that IMPACT the team and the patients as well as creating a productive schedule that empowers you to reach SMARTER goals.

Train with us live in person or watch live from your office.

Get Tickets

Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

Yes, Please!

With your membership to Front Office Rocks, you are never alone! We’re here for you and your team. Need to talk to us, send us a message or give us a call.

800 914 3595

Send us a message

We’ve created a self-help section on our site to help offices:

  1. navigate the platform
  2. learn how to set up their students
  3. answer common questions about your subscription and account.

Visit the Self-Guided Help Center

We’re here to help your team overcome obstacles and find ways to improve!
Search for an answer or submit a new question to Laura.