The Best Way to Handle Office Manager Drama

I have said many times that the most important member of the dental office team isn’t the dentist or any staff member—it’s the patient. I still stand by that statement, because the patient always comes first. Without patients, there can be no dentistry. But, the...

Before You Offer a Bonus, Consider Your Plan

At the beginning of each year, bonuses are a popular topic in the dental industry. This makes sense, as dentists are trying to figure out how to make the new year better than the last. Many clinicians look for ways to motivate their team to hit new goals for the year,...

Teaching Dental Office Staff How to Prioritize

At a recent speaking event, a new dental office staff member asked me something I’d never been asked before. The question threw me off because it wasn’t easy to answer, and there was no obvious answer. When I went back to my office on Monday, and since I have new...

What Happens When Your Practice Runs on Autopilot?

When your front office suffers, your whole office suffers. Find out what you need to keep your practice healthy. Recently, we had an upset in our practice, and I thought sharing our experience might help others. I have been the office manager of my husband’s practice...

6 Tips for Increasing Staff Performance

How to make sure your team is doing their very best. Improving employee performance is an ongoing process. In a previous article, we talked about the reasons why continual training is essential—Staff Efficiency and Productivity, Staff Motivation and Ownership, and...

Your Practice Matters To Us

Successful online dental team training requires communication, planning, and starting off on the right foot. So we’ve created a “Getting Started Checklist” designed to help you and your team implement training.

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Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, these course tracks are for you!

Rockstar Restart – Reopening 

New Patient Accelerator 

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Our monthly membership starts at $2250 per year for up to 20 team members and includes every course, module, and resource on our site.

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Every office is unique as well as every team member in a dental practice. If you want training on a specific topic, or you need help getting started. Talk with us first!

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Attitudes, Barriers and Conversations – Discover the keys that bring your patients to YES! Empower yourself and your team to understand… 

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Our patients’ attitudes towards us are based on their entire experience. Maximize the value of every patient that walks through your door by learning…

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2020 has forced business owners to pivot and adapt.  Join us live! All sessions are recorded and you will have additional access to the replay after the event.

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Looking for your next event speaker? 

As the leading authority on virtual dental front office training, Laura helps dental professionals who want to be better at what they do gain the training they need through online video courses, live seminars, and coaching. Learn more about Laura’s approach and how to book her for your next event.

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