The last year has brought about many changes in dental practices. Most offices have spent the last 12 months trying…
When a new person is hired, typically the team is excited as it not only offers a new, fresh face…
The only thing worse than training an employee and having them leave is not training the employee and having them…
How to WOW dental patients with amazing customer service! Have you ever taken the time to see how differently your…
Customer service is important in all industries. In dentistry, there is an added issue with our customers, i.e. the issue…
Every dentist dreams of having the best dental team. Likewise, every employee hopes that the office they work at will…
Welcome to the encore webinar feature of 40 Tips in 40 Minutes, with Laura Hatch and Andrea Greer! What does…
Online dental team training is one of the most versitile ways to improve your practice and customer service culture for…
Take a moment to put yourself in the following scenario.You wake up in the morning with a feeling of dread…